Question 1

How spicy are Thimo Kai gummies?

Accepted Answer

They're chamoy-forward: sweet and tangy first, with a warm chili kick on the finish. Most people find them flavorful rather than painfully hot.

Question 2

How long does shipping take?

Accepted Answer

Orders are typically packed within 1–2 business days and delivered in 3–7 business days. Exact rates and delivery estimates are shown at checkout.

Question 3

Do you offer free shipping?

Accepted Answer

Yes — shipping is free on orders of $50 or more. Your cart shows how close you are to unlocking it.

Question 4

How does the 2 for $10 deal work?

Accepted Answer

Add any two flavors to your bag and the discount is applied automatically at checkout.

Question 5

How should I store my gummies?

Accepted Answer

Keep them in a cool, dry place and away from direct sunlight. Reseal the pack to keep the chamoy coating fresh.

Question 6

Can I change or cancel my order?

Accepted Answer

Reach out as soon as possible and we'll do our best to help before your order ships.

FAQ